Terms of service

These terms apply to every order you place with Aphroa. They are for businesses only. The written quote we send you sets the scope, price and time frame of each job. If the quote and these terms differ, the quote applies.

1. Who these terms are between

The provider is Sedeus, a sole proprietorship, trading as Aphroa. The business owner is Sercan Uslu. Address, tax details and contact data are in the legal notice.

The customer is the business that orders. We sell to businesses, not to consumers. By ordering, you confirm that you act for a business and that you may bind it.

2. Quote and contract

• You send a request through a form or by e-mail. We answer by e-mail with our findings, a fixed price, a time frame and the scope.
• The contract is made when you confirm the quote by e-mail. The scope is what the quote says in writing.
• You can ask for changes after approval. We answer in writing with what the change means for price and time. A change applies only after you confirm it by e-mail.
• The free website check is free of charge and creates no duty to buy. Its result describes what we found on the day we looked.

3. Prices and tax

• Prices are in EUR. A price marked “from” covers the scope listed with it on the pricing page.
• No VAT is charged on our invoices (export of services from Türkiye). Business customers in the EU may need to account for VAT under the reverse-charge rules of their country.
• Taxes, duties and bank fees on your side are yours. Bank fees of your bank for the transfer are paid by you.

4. Payment

• Under €500: you pay 100% before we start.
• €500 and above: you pay 50% at the start and 50% on delivery.
• You can pay by bank transfer or in USDT. Payment details, including the network and amount for USDT, come with our confirmation.
• We start work when the payment due at the start has reached us and we have the access we need. The second part is due when we deliver.

5. Delivery times and what we need from you

The time frames are on the How we work page and in your quote. A time frame starts when the quote is confirmed, the first payment has reached us and we have what we need from you.

You agree to:

• give us the access we need (for example to your website, hosting, domain or analytics), preferably through a temporary account made for the job, and send it only by replying to our e-mail;
• send content, images and approvals on time, and answer our questions in a reasonable time;
• have a current backup of your website before we begin;
• make sure that you have the rights to everything you give us, and that you may give us access.

If you are late with these, our dates move by the same time. We use access only for the job and ask you to close it when the job ends.

6. Delivery, acceptance and corrections

• We deliver by e-mail with a report of the work.
• Please check the result against the written scope. If something does not meet the scope, tell us by e-mail within 10 working days of delivery and describe it.
• We correct a reported defect in the scope free of charge within a reasonable time.
• If you do not report a defect within 10 working days, the delivery counts as accepted. New wishes outside the scope are a new quote.

7. What we do not promise

• We do not promise a position in search results, a number of visitors, enquiries or leads, a certain score in a testing tool, or a mention in AI answers. These depend on search engines, AI services, competitors and your own content.
• Measured values (for example speed) are snapshots taken with the tool and settings named in the report. They can change with your hosting, content or third-party scripts.
• We work with care, but we do not promise that a website or service will run without interruption or errors.
• Third-party services (hosting, plug-ins, themes, search engines, AI services, e-mail providers) are outside our control.

8. Liability

• We are not liable for indirect damage, lost profit, lost data or damage caused by third-party services or by your instructions, content or choices.
• Our total liability for a job is limited to the fees you paid for that job in the 12 months before the event.
• These limits do not apply where the law does not allow a limit, for example for intent or gross negligence.

9. Intellectual property and licences

• Your content, brand names and data stay yours. You give us the right to use them to do the job.
• When you have paid in full, you get the right to use the deliverables made for you, for your own business, for as long as you like.
• Our general tools, templates, methods and know-how stay with us.
• Third-party components (such as plug-ins, themes, fonts and images) stay under their own licences. We tell you in the report if a component needs its own licence or subscription.

10. Confidentiality

Each side keeps the other side’s non-public business information confidential and uses it only for the job. This does not apply to information that is public, was already known, or must be disclosed by law. Access details are used only for the job. How we handle personal data is described in our privacy policy. If we can see personal data of your customers or visitors while working for you, our data processing agreement applies.

11. Monthly SEO & AI Visibility plan

• The plan costs €149 per month and covers up to 15 pages improved each month, with monitoring and reporting, as described on the service page.
• The minimum term is 6 months. The monthly fee is paid in advance for each month.
• You can end the plan in writing by e-mail. The end date is the end of the minimum term at the earliest. After the minimum term, notice must reach us at least 7 days before the next month starts, and the plan ends at the end of the month already paid.
• If you end the plan before the minimum term has ended, the monthly fees for the rest of the minimum term remain due.

12. Fair Lead Hub

• Plans: €49 per fair for up to 300 contacts per fair; €149 per year for 5 fairs with up to 500 contacts per fair; a free trial of up to 49 contacts for €0. The free trial does not change into a paid plan by itself.
• Access: after a trial request or an order, we send your access link by e-mail. Fair Lead Hub is a web app that runs in your phone’s browser.
• Your contacts: you are the controller of the contacts you scan or enter. You are responsible for having the right to collect and use them. Our data processing agreement applies.
• E-mails: welcome and follow-up e-mails go out from your own e-mail address and through your own SMTP, not from Aphroa. You decide who receives them. You must send them only to contacts who agreed to hear from you at your stand, and you are responsible for consent, a sender identity, unsubscribe options and the e-mail laws that apply to you. Your e-mail provider’s limits and rules apply to what you send.
• Automatic reading and drafting: the data read from a business card and the drafts of follow-up e-mails are produced automatically and can be wrong. Check them before you use or send them.
• Export and deletion: you can export your contacts to CSV, e-mail or your CRM. When the service ends, the data is returned or deleted as the data processing agreement says.

13. White label work for agencies (For Agencies)

• If you order as an agency, the contract is between you and us. We deliver to you and do not contact your client unless you ask us to in writing.
• You present the result under your own brand. We do not name your agency’s clients to others.
• You are responsible for your agreements with your clients. You make sure that your client allows you to give us access and, if personal data is involved, that our data processing agreement and your own agreements cover it.
• You pay us under section 4 whether or not your client has paid you.
• Scope, price and time frame are in the written quote for each project.

14. Suspension and end of the contract

We may pause work if a payment is overdue or if you break these terms, after we tell you by e-mail. Either side may end a contract in writing for a serious breach that is not fixed within a reasonable time. Fees for work done and for delivered results remain due.

15. Changes to these terms

We may update these terms. The version that applies to a job is the one published when you confirmed the quote. The date under the heading shows the last update.

16. Language of the contract

The contract language is English. If these terms are shown in another language, the English text applies.

17. Governing law and jurisdiction

These terms and every contract under them are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Eskişehir have jurisdiction over disputes, unless mandatory law provides otherwise.

18. Contact

Questions about these terms: hello@aphroa.com.